Will the AI Assistant improve over time based on customer questions?
Yes — through supervised updates.
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No unsupervised learning: AI won’t change responses automatically.
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Admin updates: Teams add new Q&As from customer logs.
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Iterative growth: Accuracy increases with ongoing input.
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Safe process: Prevents drift or low-quality responses.
In summary: AI improves steadily as admins add curated answers from real-world interactions.