What is an AI Chatbot?
An AI Chatbot is a tool that uses artificial intelligence to have conversations with people. It understands what you’re saying, figures out what you mean, and replies with helpful responses.
Instead of just following a script, AI chatbots can:
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Understand natural language (like the way we normally speak or type)
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Figure out what you’re trying to ask
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Give answers that make sense in context
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Improve over time based on interactions
They’re often used on websites, apps, or messaging platforms to help with customer support, answer FAQs, qualify leads, or just make things more efficient. Some are simple and task-focused, while others are advanced enough to feel like you’re chatting with a real person.
In short, AI chatbots make it easier for businesses to talk to people anytime, anywhere.