What is an AI agent?
An AI agent is a type of software that can make decisions and take actions on its own to achieve specific goals. It uses artificial intelligence to understand its environment, process information, and figure out what to do next without human input.
Unlike basic automation tools that follow fixed rules, AI agents are more flexible and capable. They can:
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Plan tasks step-by-step
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React to changes in real time
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Learn from experience
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Work across multiple systems or tools
You’ll often find AI agents behind the scenes in tools like customer service chatbots, personal assistants, or even complex systems that manage logistics, research, or trading.
Think of them as smart digital workers; they don’t just respond, they act.