Can customers customize the personality and knowledge of Sensay’s AI Agents?
Yes — Sensay AI agents are fully customizable.
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Knowledge base: Train with your documents, FAQs, and processes.
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Tone & style: Define personality through advanced prompts.
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Adaptive: Match formal, friendly, or industry-specific voices.
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Iterative learning: Refine knowledge and personality over time.
In summary: Clients control both what the AI knows and how it communicates.